PINVIS / SUPPORT
Pinvis support
A little help along the way.
Trouble signing in
Use the same email as your existing Pinvis account. Check your spam folder for the latest code, wait for the resend timer, and request a new code if the old one expired. Never send anyone your password or verification code.
Missing progress or photos
Check your connection and confirm you signed in with the same account on each device. Include the place name, app version and what happened when reporting a problem. Do not include a password, verification code or another person's private information.
Privacy and safety
Your profile contains account deletion and privacy information. Verify an email code and confirm permanent deletion to remove your account. If interrupted, reopen the app and choose Retry deletion; choose Verify my account again if confirmation has expired. Use the email of the same account. Contact [email protected] if recovery cannot finish. Pin Club profile and connection cards provide report and block controls. Blocking someone removes their permission to view your shared pins.
GET IN TOUCH
Questions about Pinvis?
Contact Alegori Studio Limited at [email protected].